Booking Policy

Booking Policy

Through the site it is possible to make the reservation request, which will be confirmed, or not, by email.

To guarantee the reservation we require the advance deposit of 50% of the total amount of the daily rates. We provide a special discount of 10% in case of full deposit in advance.

We parceled the total amount of the daily rates by up to 3x on the card.

We work with Visa, Master and Aura cards.

Our rates start at 2pm and are closed at 12pm. Dinner is served at 8pm.

Free Parking. Free service fee.

Live music (voice and guitar) on weekends of maximum stocking at no extra cost. Consult your phone in advance.

Cancellation Policy and Alteration of Reservations, No Show and Early Departure:

Procedures based on the provisions of Normative Deliberation no. 161/95 of Embratur, where the cancellation is subject to fees and fines, according to the conditions below:

Cancellations or transfers:

Because we have few beds and work only with advance reservations we have a different policy for cancellations or transfers, as below.

Up to 30 days prior to arrival date: 5% penalty for cancellations, no charge for transfers.

From 29 to 15 days before the date of entry: 10% penalty for cancellations and 5% charge for transfers.

From 14 to 05 days before the date of entry: 25% penalty for cancellations and 15% for transfers.

Cancellation or transfer requests less than 5 days in advance will not be honored.

Transfer credits for future hosting are valid for one (1) year. For national holidays we work with different policies for each holiday. Consult by email. Early departures do not generate a chargeback or remove the amount outstanding on the reservation.

For further information please call (0 ** 48) 3532-1590.

Cadastur certificate number: 24.027362.20.0001-1